BDM Network Privacy Policy

Effective Date: 3.12.2023

We collect only the essential information required for our business operations or specific transactions. This Privacy Policy aims to clearly outline the information we collect, how we use it, and the instances where we won’t use it. While the policy is more extensive than we’d prefer, it’s important to comprehensively address all relevant scenarios. We strive to keep the language straightforward and understandable.

Structure of This Privacy Policy

This policy is divided into three main parts:

1. Part I – Information BDM NETWORK Collects and Controls:
   This section covers how BDM NETWORK gathers and uses information about website visitors, potential customers, users of BDM NETWORK’s products and services, and those who contact us via forms or emails on our websites.

2. Part II – Information BDM NETWORK Processes on Your Behalf:
   This section discusses how BDM NETWORK handles data that you entrust to us when using our products and services, or when sharing personal or confidential information for customer support.

3. Part III – General Provisions:
   This section addresses topics relevant to both Parts I and II, along with other general issues like BDM NETWORK’s security commitments and updates to this Privacy Policy.

Part I – Information BDM NETWORK Collects and Controls

What Information Does BDM NETWORK Collect?

We collect information about you only for legitimate purposes. BDM NETWORK will have information about you if:

1. You have provided it directly:

   • Account Signup: Required information includes your email address and password. Once your account is created, you can add your name, contact number, email address, company name, and country.
   • Payment Processing: For active accounts, we require your name, contact details, tax ID, and payment information. Payment processing is handled by your chosen Payment Gateway Service Provider, not us.
   • Interactions with BDM NETWORK: We may record and use your interactions with us, including emails, phone calls, and chat conversations, for service improvement purposes.

2. We’ve automatically collected it:

   • From Browsers, Devices, and Servers: This includes IP address, browser type, language preference, time zone, referring URL, and device information.
   • Through Cookies and Tracking Technologies: Cookies are used for user identification, user experience enhancement, website navigation tracking, demographic analysis, and marketing effectiveness.
   • Application Logs and Mobile Analytics: Data about service usage, including interaction patterns, access times, errors, performance metrics, and device/location information, is collected to improve products.

3. We’ve acquired it from a third party:

   • OpenID Signups: Services like Soundcloud, Facebook, and Google may share your name and email address with us when used for login authentication.

Purposes for Using Information

We utilize your information for the following reasons:

• Communication: To contact you via email regarding services, updates to this Privacy Policy, changes in the Terms of Service, or other important notifications.
• Updates and Promotions: To inform you about new products, services, events, offers, and promotions.
• Feedback and Surveys: To invite you to participate in surveys or provide feedback on our services.
• Account Management and Service Provision: To set up and maintain your account, facilitate collaboration, and perform necessary actions to deliver our services.
• Usage Analysis for Improvement: To monitor and improve our products and services.
• Customer Support: To provide assistance and improve customer interactions.
• Fraud Detection and Prevention: To identify and prevent fraudulent transactions, illegal activities, and protect the rights of all parties involved.
• Data Analysis for Business Insights: To analyze records, identify new customers, and offer relevant products/services.
• Website Administration: To analyze trends, track navigation, and improve user experience.
• Marketing Optimization: To refine marketing efforts and propose suggestions based on your preferences.

Legal Bases for Collecting and Using Information

If you reside in the European Economic Area (EEA), our collection and use of personal information are based on:

1. Contractual Necessity: To fulfill contractual obligations.
2. Legitimate Interests: To pursue interests that are not outweighed by your data protection rights.
3. Consent: When explicit consent is provided.
4. Legal Requirements and Vital Interests: To comply with laws or protect vital interests.

You have the right to withdraw your consent at any time, but this will not affect the lawfulness of prior processing.

Your Choices in Information Use

• Opt-Out of Non-Essential Communications: Use the ‘unsubscribe’ link in non-essential communications to opt out.
• Disabling Cookies: Disable browser cookies for improved privacy (note: this may affect website functionality).
• Optional Information: You can choose not to provide optional profile information, such as a photo, or delete it at any time.

Part II – Information Processed by Independent Contractors or Providers on Our Behalf

Information Entrusted and Purpose

1. In Connection with Services:

   • Your information may be provided to independent contractors or providers to deliver services or technical support.

2. Who We Share Service Data With:

   • Third-Party Sub-processors: To support services and provide technical assistance.
   • Employees and Independent Contractors: Limited access to service data for error resolution, spam verification, or identity verification.
   • Third-Party Integrations: Third parties may access your information if integrations are enabled.

3. Retention of Information:

   • Data is retained as long as the service is in use. Upon account termination, data is deleted in the next clean-up cycle.

Part III – General

Children’s Personal Information

Our services are not intended for individuals under 16. If we learn that a child under 16 has provided personal information, we will delete it.

Information Security

We have implemented administrative, technical, and physical safeguards to prevent unauthorized access, use, alteration, or disclosure of your information.

Notification of Changes

We may update this Privacy Policy and will notify you via email or service announcements. Significant changes will be communicated at least 30 days in advance.

Contact Information

BDM NETWORK
D6 Dublin, Ireland