BDM Network Privacy Policy
Effective Date: 3.12.2023
We collect only the essential information required for our business operations or specific transactions. This Privacy Policy aims to clearly outline the information we collect, how we use it, and the instances where we won’t use it. While the policy is more extensive than we’d prefer, it’s important to comprehensively address all relevant scenarios. We strive to keep the language straightforward and understandable.
Structure of This Privacy Policy
This policy is divided into three main parts:
- Part I – Information BDM NETWORK Collects and Controls This section covers how BDM NETWORK gathers and uses information about website visitors, potential customers, users of BDM NETWORK’s products and services, and those who contact us via forms or emails on our websites.
- Part II – Information BDM NETWORK Processes on Your Behalf This section discusses how BDM NETWORK handles data that you entrust to us when using our products and services, or when sharing personal or confidential information for customer support.
- Part III – General Provisions This section addresses topics relevant to both Parts I and II, along with other general issues like BDM NETWORK’s security commitments and updates to this Privacy Policy.
Part I – Information BDM NETWORK Collects and Controls
What Information Does BDM NETWORK Collect?
We collect information about you only for legitimate purposes. BDM NETWORK will have information about you if (a) you have provided it directly, (b) we’ve automatically collected it, or (c) we’ve acquired it from a third party. The scenarios for each category are:
- Information You Provide:
- Account Signup: Required information includes your email address and password. Once your account is created, you can add your name, contact number, email address, company name, and country.
- Payment Processing: For active accounts, we require your name, contact details, tax ID, and payment information. Note that payment processing is handled by your chosen Payment Gateway Service Provider, not us.
- Interactions with BDM NETWORK: We may record and use your interactions with us, including emails, phone calls, and chat conversations, for service improvement purposes.
- Information We Collect Automatically:
- From Browsers, Devices, and Servers: This includes IP address, browser type, language preference, time zone, referring URL, and device information.
- Through Cookies and Tracking Technologies: We use cookies and similar technologies for user identification, user experience enhancement, website navigation tracking, demographic analysis, and marketing effectiveness.
- Application Logs and Mobile Analytics: We collect data about your service usage to improve our products. This includes interaction patterns, access times, errors, performance metrics, and device and location information.
- Information from Third Parties:
- OpenID Signups: Using services like Soundcloud, Facebook, and Google for login, they authenticate your identity and may share your name and email address with us.
Purposes for Using Information
We utilize your information not only for the purposes previously mentioned but also for the following reasons:
- Communication: To contact you via email regarding services you’ve subscribed to, updates to this Privacy Policy, changes in the Terms of Service, or for other important notifications.
- Updates and Promotions: To inform you about new products, services, upcoming events, offers, promotions, and other relevant information that we believe will interest you.
- Feedback and Surveys: To invite you to participate in surveys and to request feedback on our products and services.
- Account Management and Service Provision: To set up and maintain your account, and to perform all necessary actions to deliver our services, including collaboration facilitation, website and mail hosting, data backup, and restoration.
- Usage Analysis for Improvement: To understand how our products and services are used, to monitor for issues, and to enhance their overall performance.
- Customer Support: To provide customer assistance and to improve our customer interaction quality.
- Fraud Detection and Prevention: To identify and prevent fraudulent transactions and other illegal activities, report spam, and protect the rights and interests of BDM NETWORK, its users, third parties, and the public.
- Data Analysis for Business Insights: To update and analyze our records, identify new potential customers, and offer products and services that may interest you.
- Website Administration: To analyze trends, manage our websites, and track visitor navigation to understand visitor preferences and improve user experience.
- Marketing Optimization: To refine marketing efforts and propose suggestions that are relevant to you, based on your interactions and preferences.
Legal Bases for Collecting and Using Information
Legal Processing Bases for BDM NETWORK: If you are an individual in the European Economic Area (EEA), our collection and use of personal information are based on the nature of the information and the context in which it is collected. Our primary legal bases for these activities include:
- Contractual Necessity: Processing that is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
- Legitimate Interests: Processing based on legitimate interests pursued by BDM NETWORK or a third party, provided these interests are not outweighed by your data protection rights.
- Consent: Where we have obtained your consent to process your personal information.
- Legal Requirements and Vital Interests: Occasionally, we might need to collect your information due to legal requirements or to protect your vital interests or those of another person.
Withdrawal of Consent: You have the right to withdraw your consent at any time where we rely on consent as the legal basis for processing your information. However, withdrawal will not affect the lawfulness of any processing carried out before you withdraw your consent.
Notice on Legitimate Interests: In cases where we rely on legitimate interests as our legal basis and those interests are not listed above, we will provide a clear explanation of those legitimate interests at the time of data collection.
Your Choices in Information Use
- Opt-Out of Non-Essential Communications: You have the option to opt-out of receiving newsletters and other non-essential messages. This can be done by using the ‘unsubscribe’ function included in all such communications. Please note, however, that you will still receive necessary transactional emails and important notices.
- Disabling Cookies: If you prefer, you can disable browser cookies before visiting our websites. Be aware that disabling cookies might affect the functionality and features of the websites, potentially limiting your user experience.
- Optional Information: Providing optional profile information, such as your photo, is entirely up to you. You have the freedom to not provide such information. Additionally, you can delete or modify your optional profile information at any time if you choose to do so.
Who We Share Your Information With
We are committed to sharing your information only in the ways outlined in this Privacy Policy and exclusively with parties who have adequate confidentiality and security measures in place.
- Employees and Independent Contractors: Employees and independent contractors may access the information described in Part I, but strictly on a need-to-know basis. All employees and independent contractors of BDM NETWORK group entities are required to adhere to this Privacy Policy when handling shared personal information.
- Third-Party Service Providers: In some instances, it’s necessary to share your personal information, as well as aggregated or de-identified data, with third-party service providers. This includes partners in marketing and advertising, event organizers, web analytics, and payment processing. These providers are permitted to use your personal information solely to deliver their services to us.
- Other Sharing Scenarios: Additional circumstances where we might share the information covered in Parts I and II are detailed in Part III of this Privacy Policy.
Your Rights Concerning Personal Information
If you reside in the European Economic Area (EEA), you are entitled to several rights regarding the personal information that BDM NETWORK holds about you. BDM NETWORK is committed to providing these rights regardless of your location.
Right to Access: You can access and, if necessary, obtain a copy of the personal information we hold about you. This includes information about the source, purpose, and duration of processing, and the parties with whom the information is shared.
Right to Rectification: You have the right to correct or update any inaccurate or incomplete personal information that we hold about you. You can also request us to add supplementary information to our records.
Right to Erasure: You can request the deletion of your personal information in certain circumstances, such as when it is no longer needed for its original purpose.
Right to Restriction of Processing: In certain situations, you may ask us to restrict the use of your information, for example, when you have contested the accuracy of your data, but we need to verify it.
Right to Data Portability: You have the right to transfer your information to a third party in a structured, commonly used, and machine-readable format, especially when the processing is based on your consent or is carried out by automated means.
Right to Object: You can object to the processing of your personal information in specific situations, such as for direct marketing purposes.
Right to Complain: You have the right to lodge a complaint with the relevant supervisory authority if you have concerns about how we collect, use, or share your information. This right depends on the availability of a data protection supervisory authority in your country.
Retention of Information
We retain your personal information as long as necessary for the purposes outlined in this Privacy Policy. In some cases, we may keep your information for extended periods as required or permitted by law, such as for tax, accounting purposes, or in connection with legal proceedings. Once there is no longer a legitimate need to process your information, we will delete or anonymize it from our active databases. Additionally, your information will be securely stored and isolated from further processing in backup systems until deletion is feasible.
Part II – Information Processed by Independent Contractors or Providers on Our Behalf
Information Entrusted and Purpose
In Connection with Services: We may provide your information to independent contractors or providers engaged in delivering our services or offering technical support. This information could be stored on our servers during service usage or transferred/shared with us as part of the service delivery.
Who We Share Service Data With
Third-Party Sub-processors: To support our services and technical assistance for our products, BDM NETWORK utilizes various third-party sub-processors.
Employees and Independent Contractors: Access to your service data may be given to our employees and independent contractors involved in service provision for purposes such as error resolution, spam email verification, or identity verification in content distribution. Access is limited to specific individuals and is logged to ensure security. Our employees may also access data you share with us for technical support or data import into our products or services. We stringently enforce privacy safeguards within BDM NETWORK.
Third-Party Integrations: Our products and services often support integrations with third-party services. If you enable these integrations, you may allow third parties to access your service information and personal data. We recommend reviewing the privacy policies of these third-party services before enabling integrations.
Other Cases: Additional sharing scenarios applicable to the information covered under Parts I and II are detailed in Part III.
Retention of Information
We retain the data in your account as long as you use BDM NETWORK Services. Upon termination of your BDM NETWORK user account, your data will be deleted from our active database in the next scheduled clean-up, occurring every 6 months. Data removed from the active database will be deleted from backups after an additional 3 months.
Data Subject Requests
If you are in the European Economic Area and believe we process your information on behalf of one of our customers, you can contact us for access to, rectification, erasure, restriction, objection, or export of your personal data.
Part III – General
Children’s Personal Information
BDM NETWORK’s products and services are not intended for individuals under 16. We do not knowingly collect personal information from children under 16. If we learn that a child under 16 has provided personal information, we will take steps to delete it. If you believe a child under 16 has provided personal information to us, please contact us, and we will remove the information from our records.
Information Security
We prioritize the security of your information at BDM NETWORK. We have implemented comprehensive administrative, technical, and physical safeguards to prevent unauthorized access, use, alteration, disclosure, or destruction of your information.
Legal Disclosures
In certain circumstances, we may be legally required to retain or disclose your personal information and service data to comply with applicable laws, regulations, legal processes, or governmental requests, including national security demands.
Enforcement of Our Rights
We may disclose personal information and service data to third parties if necessary for fraud prevention, investigation of suspected illegal activities, enforcement of our agreements or policies, or to ensure the safety of our users.
Business Transfers
In the event of a business sale, acquisition, or merger, the acquiring entity will be obliged to honor our commitments to you. We will notify you via email or a prominent website notice of any change in ownership or use of your personal information and service data, along with any choices you may have.
Compliance with This Privacy Policy
We are committed to adhering to this Privacy Policy and regularly review our practices to ensure compliance. If you have concerns about our use of your personal information, please contact us. We will address your concerns and may liaise with regulatory authorities as necessary.
Notification of Changes
Changes to this Privacy Policy may occur, and we will notify you via service announcement or email. Significant changes affecting your rights will be communicated at least 30 days in advance via your primary email address. If you disagree with the updated policy, you may terminate your use of our services within 30 days of notice. Continued use after changes take effect implies your agreement to the modified policy. Minor changes will not be communicated via email.
Contact Information:
BDM NETWORK
D6 Dublin, Ireland
Email: [email protected]